After payment, the invoice information issued cannot be used. A new invoice needs to be issued based on the updated invoice information
Hi
I understand that you’re having an issue with your invoice and would like to have it reissued with updated information.
I noticed that you’ve already contacted our support team about this and currently have a few open tickets (#1543280, #1544735). Our support specialists are actively working on your case and will reply to you directly via email once they’re ready.
I’ll go ahead and close this topic for now, but if anything else comes up regarding this matter, please continue the conversation through your existing support ticket.
For other community members who come across this topic, here’s a related Help Center article: Manage payment and invoice details
If reviewing this article doesn’t resolve your issue, please contact our support team directly through this secure form: Submit a request
Just so you know, we’re unable to assist with invoice-related issues directly here on the forum due to security and privacy concerns.
Thanks,
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