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Question

My Figma design disappeared

  • May 15, 2025
  • 1 reply
  • 49 views

Gucci

I was working on my website design when the file suddenly disappeared. When I try to access it through the “Recently Closed Files” section, I get the following message:

“You can’t access this resource. Contact the owner, an admin, or support for assistance.”

Please note that no one else was working on the file, and no one other than me has access to the account. I urgently need assistance recovering this file, as I’ve invested a significant amount of time into the project.

Error: https://ibb.co/LDJfbjT9

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1 reply

djv
Figmate
  • Community Support
  • 5227 replies
  • May 15, 2025

HI ​@Gucci, thanks for reaching out! 

Are you able to share a link to the file? We can try to take a look at its permissions on the backend to see what happened.