Hi @Alexander Giese,
I understand you're seeing an issue where your mouse pointer isn't changing its shape when you hover over elements or switch to the comment tool, making it unclear which tool is active or available.
I just tested this on my end, and it seems to be working as expected for me, so I want to help figure out what's going on for you.
If you haven't tried them yet, could you give these quick fixes a shot?
- Close any Figma tabs you're not using.
- Browser: Try force-quitting your browser and opening Figma in a new window.
- Desktop App: Try force-quitting it and restarting.
Should the issue stick around after trying those steps, could you provide a few more details for us? This will help us escalate it to our team for a deeper look!
Specifically:
- Does this happen in your browser, desktop app, or both?
- Is it just one file, or do you see this across all your Figma files?
Also, it would be super helpful if you could share a video recording demonstrating the behavior! Please make sure to include your full Figma screen in the recording. That'll really help us understand exactly what you're seeing.
Thanks,
I also got help from figma support. I cleared the desktop app cache via help > troubleshooting > reset app and that resolved the problem.
Thanks for the quick reply!