I worked on a figma project named “Lovely Mind”, the last time I worked on it was in April/2025, I turned on Figma and checked on it once in a while, I’ve never turn off the working tab. On 5th/Oct/2025I found it completely vanished from my account.
My account details: [redacted by moderator to remove personal information]
Is there any chance I can restore it?
Hey
I’m really glad we got in touch, and I’m sorry to hear about the trouble accessing this file. I appreciate you taking the time to outline what you’ve already tried.
To narrow things down a bit more:
If you’re still seeing the same issue, that error message can sometimes point to a connection or other setup problem. When you get a chance, please try running through these quick steps from our: Troubleshooting checklist → Try these quick fixes.
If all that doesn’t do the trick, the next best step would be to reach out to our Product Support team. They can take a closer look and offer more specific guidance.
Lastly, I’ve removed some personal information from your original post to help protect your privacy and account security. Thanks again for your patience, and please don’t hesitate to follow up if anything new comes up. 🙏🏻
I think the best next step now is to escalate to Support team. I’ll proceed that and I’ll let you know.
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