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Anyone experience same thing and help me?
so the mirror feature on figma app android stuck on "you're offline" but my internet connection is normal. I already try all of tips, trick and sugesstion on Gemini AI but it still can't load the mirror. 
Thanks
 

 

Same issue here

Hey ​everyone, thanks for flagging this and sorry to hear you’re running into trouble with mirroring!

 

Here are a few steps that usually help resolve the issue:

  1. Log out of Figma on both the mobile app and your desktop / browser.
  2. Restart your phone to clear the app cache.
  3. Clear the cache in your browser or desktop app (You can clear the desktop app cache on a Mac in the Help menu under Troubleshooting, and on Windows under the toggle-arrow at the right of the top toolbar under Help > Troubleshooting).
  4. Log back into both desktop/browser and mobile app using the same account and test again  to see if mirroring is improved.
  5. Update your OS if possible, as this often improves app performance.

If this doesn't help, I’d recommend reaching out directly to the support team here: Submit a bug report

Please include:

  • The steps you’ve already tried

  • Whether the issue happens in all files or just specific ones

  • If file-specific, we'd appreciate if you could add support-share@figma.com as an Editor and share the file link in your report (this won’t affect your billing).

This will help our Support team take a closer look. Thanks for your patience!

Thanks for your help. I ended up submitting a ticket as it didn’t solve the issue. 

Hey ​everyone, thanks for flagging this and sorry to hear you’re running into trouble with mirroring!

 

Here are a few steps that usually help resolve the issue:

  1. Log out of Figma on both the mobile app and your desktop / browser.
  2. Restart your phone to clear the app cache.
  3. Clear the cache in your browser or desktop app (You can clear the desktop app cache on a Mac in the Help menu under Troubleshooting, and on Windows under the toggle-arrow at the right of the top toolbar under Help > Troubleshooting).
  4. Log back into both desktop/browser and mobile app using the same account and test again  to see if mirroring is improved.
  5. Update your OS if possible, as this often improves app performance.

If this doesn't help, I’d recommend reaching out directly to the support team here: Submit a bug report

Please include:

  • The steps you’ve already tried

  • Whether the issue happens in all files or just specific ones

  • If file-specific, we'd appreciate if you could add support-share@figma.com as an Editor and share the file link in your report (this won’t affect your billing).

This will help our Support team take a closer look. Thanks for your patience!

 

Thanks for your reply. Still didn’t work. So, I submit the bug report. 

Thank you! I can see on the backend that you’ve submitted a bug report.

For visibility here, our engineering team is already investigating the root cause. We’ll share an update as soon as we have more information.

Same issue here, already sent a bug report too

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