Anyone experience same thing and help me?
so the mirror feature on figma app android stuck on "you're offline" but my internet connection is normal. I already try all of tips, trick and sugesstion on Gemini AI but it still can't load the mirror.
Thanks
Best answer by Celine_
Hey everyone! Glad to hear you can now mirror your designs without issues, thanks for the update!
For visibility, our engineering team is continuing to investigate this issue further, and we released some changes that we can hope help mitigate the issue in the app while we continue looking further into the root cause.
For visibility, our engineering team is still investigating the root cause and has released some changes that should help mitigate the issue in the meantime.
If anyone still runs into problems, please try fully closing and relaunching the app before mirroring again. If that doesn’t help, you can reach out to our Support team here. Thank you!
Same issue here
Hey everyone, thanks for flagging this and sorry to hear you’re running into trouble with mirroring!
Here are a few steps that usually help resolve the issue:
If this doesn't help, I’d recommend reaching out directly to the support team here: Submit a bug report
Please include:
The steps you’ve already tried
Whether the issue happens in all files or just specific ones
If file-specific, we'd appreciate if you could add support-share@figma.com as an Editor and share the file link in your report (this won’t affect your billing).
This will help our Support team take a closer look. Thanks for your patience!
Thanks for your help. I ended up submitting a ticket as it didn’t solve the issue.
Hey everyone, thanks for flagging this and sorry to hear you’re running into trouble with mirroring!
Here are a few steps that usually help resolve the issue:
If this doesn't help, I’d recommend reaching out directly to the support team here: Submit a bug report
Please include:
The steps you’ve already tried
Whether the issue happens in all files or just specific ones
If file-specific, we'd appreciate if you could add support-share@figma.com as an Editor and share the file link in your report (this won’t affect your billing).
This will help our Support team take a closer look. Thanks for your patience!
Thanks for your reply. Still didn’t work. So, I submit the bug report.
Thank you! I can see on the backend that you’ve submitted a bug report.
For visibility here, our engineering team is already investigating the root cause. We’ll share an update as soon as we have more information.
Same issue here, already sent a bug report too
Anyone experience same thing and help me?
so the mirror feature on figma app android stuck on "you're offline" but my internet connection is normal. I already try all of tips, trick and sugesstion on Gemini AI but it still can't load the mirror.
Thanks
Guys, I already submit the bug report. The figma team still working on it. Hope it can be repaired ASAP. For alternative solution, you can access figma mirror through browser with this link www.figma.com/mirror
It’s working again this morning. /shrug
It’s working again this morning. /shrug
thanks mate. thanks figma team 😍
Hey everyone! Glad to hear you can now mirror your designs without issues, thanks for the update!
For visibility, our engineering team is continuing to investigate this issue further, and we released some changes that we can hope help mitigate the issue in the app while we continue looking further into the root cause.
For visibility, our engineering team is still investigating the root cause and has released some changes that should help mitigate the issue in the meantime.
If anyone still runs into problems, please try fully closing and relaunching the app before mirroring again. If that doesn’t help, you can reach out to our Support team here. Thank you!
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