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Question

Figma is making me login via Browser (SSO login) every single day for the past 2-3 weeks

  • November 1, 2025
  • 2 replies
  • 16 views
Thanushka_Chandradasa

I love Figma, and it’s the first tool I open every day. Recently, I have been getting a figma session time out error every day. My teammates has reported the same. It’s making me login via Browser (SSO login) every single day for the past 2-3 weeks. It’s not been the most delightful way to start my day, as the first thing I do as a product designer is to open Figma. It use to just work. Is there anything I can do to fix this? Thank you!

2 replies

ksn
Figmate
  • ksn
  • Community Support
  • 2049 replies
  • November 5, 2025

Hey ​@Thanushka_Chandradasa - sorry for the inconvenience this may be causing! I actually have experienced a similar issue, and I’m going to check with our engineering team to see what they advise. I’ll update here when I learn more!

ksn
Figmate
  • ksn
  • Community Support
  • 2049 replies
  • November 7, 2025

Update ​@Thanushka_Chandradasa -- it looks like you’re experiencing this due to how your organization has configured idle session timeout.

 

Can you check with your admins and see if they made any changes around the time you started to have the expiring sessions? They should be able to help.


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