Skip to main content
Solved

Figma is making me login via Browser (SSO login) every single day for the past 2-3 weeks

  • November 1, 2025
  • 4 replies
  • 235 views
Thanushka_Chandradasa

I love Figma, and it’s the first tool I open every day. Recently, I have been getting a figma session time out error every day. My teammates has reported the same. It’s making me login via Browser (SSO login) every single day for the past 2-3 weeks. It’s not been the most delightful way to start my day, as the first thing I do as a product designer is to open Figma. It use to just work. Is there anything I can do to fix this? Thank you!

Best answer by ksn

Update ​@Thanushka_Chandradasa -- it looks like you’re experiencing this due to how your organization has configured idle session timeout.

 

Can you check with your admins and see if they made any changes around the time you started to have the expiring sessions? They should be able to help.

4 replies

ksn
Figmate
  • ksn
  • Community Support
  • November 5, 2025

Hey ​@Thanushka_Chandradasa - sorry for the inconvenience this may be causing! I actually have experienced a similar issue, and I’m going to check with our engineering team to see what they advise. I’ll update here when I learn more!

ksn
Figmate
  • ksn
  • Community Support
  • Answer
  • November 7, 2025

Update ​@Thanushka_Chandradasa -- it looks like you’re experiencing this due to how your organization has configured idle session timeout.

 

Can you check with your admins and see if they made any changes around the time you started to have the expiring sessions? They should be able to help.

Benjamin Bellersen

I have the same issue and all of my colleuges as well. 
For enterprise it is common, for security reasons, to have a session timeout of 24h. That is not the issue here, even if it causes the inconvinience.
The loginflow is straigth out terrible!
1. Open Figma app,
2. get redirected to Browser,
3 login,  
4 get redirected to app
5. close and reopen all tabs cause the have a network issue, since we got logged out.

it should be:
1. login inside the app, all tabs are still working cause the session is restored.

It is absoloutly wild that a UX company like figma is not able to get something simple as a login flow right.

Wasi Hems
  • Wasi Hems
  • New Member
  • March 18, 2026

Thanks for jumping in with this and getting it checked internally, super helpful explanation.

 

Issues like this can be really confusing, especially when everything looks fine on the surface (like credits still showing) but Figma AI features suddenly stop working. Good to know that reaching out through the support hub is the fastest way to handle these cases.

 

I run into similar “everything looks right but isn’t working” moments while managing updates on my site (7brewsecretdrinks.com), so I know how frustrating that can feel 😅 really appreciate you sharing the guidance here!

Terms & ConditionsCookie settingsAccessibility statement