0 member in connected projects

Hi ​@Eddispagetti,

From the screenshot you provided, I can see that your plan includes a connected project named “Marketing,” and you’re experiencing an issue where no members from the external team or organization are showing in that project.

To start troubleshooting, please check the following:

1. Has the external team’s admin approved the connection request for that connected project?

2. Once approved, did the contact person from the external team or organization invite additional members from their their external team to the project?

You can find more details about this process here:  3. An external team admin approves the request

For more information on managing the connected project, please refer to this section of the guide:  Who manages the connected project

If the connection has already been approved and the contact person from the external team has invited additional members but they still don’t appear,
I recommend reaching out to our team directly so we can take a closer look. Please contact us through this secure form: Submit a request

When you contact us, please include:

• The name of the team where the connected project lives
• Any findings from the troubleshooting steps above
• The URL of this forum post for context

Thanks!