Hi Figma Support Team,
I’m encountering a recurring issue when trying to open certain files in the Figma desktop app. Every time I attempt to open these files, Figma crashes and displays the “Something went wrong – Reason: crashed” message (screenshot attached).
Details:
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Platform: Figma Desktop App
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Behavior: App crashes immediately upon opening specific files
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Frequency: Consistent for these files only
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Attempted fix: Reloading and restarting didn’t help
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OS: Windows 11
Could you please advise on how to resolve this or check if there’s a known issue affecting file loading on the desktop app?
Something went wrong
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Reason: crashed

