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Nina Lindgren
New Member
August 14, 2025
Solved

What happens to all teams and files when downgrading to professional from orginization account?

  • August 14, 2025
  • 1 reply
  • 96 views

We have about 60 teams in our organizational account. Basicly one team for every customer and all files under it. All our designers have access to most of the teams. We want to downgrade to professional and want to know how that would work in our case? Is it possible to solve it so every team becomes a project instead? So we end up with 1 team and 60 projects and all our files are kept? I cant find any detailed information on this… 

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Best answer by ksn

Hey ​@Nina Lindgren! First, apologies for the slow response. Answers to these kinds of scenarios are unique to each organization, so that’s why it can be hard to find information. We do our best to provide you some of the standard info (like what features will be lost), but we aren’t able to provide more in-depth answers because of the unique setups of each organization. Our support team can provide you the most accurate answers and assist you with downgrading in a manner that protects your work and your users.

I did see that you had a conversation with Ben already, and things seem to be settled. I’ll go ahead and close this topic now, but feel free to open a new one if you have any other questions. Have a great weekend!

 

1 reply

ksn
Figmate
ksnSolution
Community Support
August 22, 2025

Hey ​@Nina Lindgren! First, apologies for the slow response. Answers to these kinds of scenarios are unique to each organization, so that’s why it can be hard to find information. We do our best to provide you some of the standard info (like what features will be lost), but we aren’t able to provide more in-depth answers because of the unique setups of each organization. Our support team can provide you the most accurate answers and assist you with downgrading in a manner that protects your work and your users.

I did see that you had a conversation with Ben already, and things seem to be settled. I’ll go ahead and close this topic now, but feel free to open a new one if you have any other questions. Have a great weekend!