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Question

Upgrade to Monthly Organization plan. Anyone works here?

  • March 1, 2024
  • 1 reply
  • 670 views

MSBA_Genius_Bar_User

We currently have the Professional plan and would like to upgrade to the Organization Monthly plan but when using the upgrade option, the Monthly is not listed.

I have a case [#936148] but no response yet.

This topic has been closed for replies.

1 reply

Gayani_S
Figmate
  • Community Support
  • March 4, 2024

Hey @MSBA_Genius_Bar_User, thank you for reaching out! I saw that you received a reply on Saturday.

Paying on a monthly basis for the Organization plan is not supported.

When you first sign up for a Figma Organization, Figma will bill you on an annual subscription . Figma will issue seats based on the total number of Editors you have in your Organization.

The number of Editors in your Organization will change over the billing period. To account for any extra Editors, Figma has a true-up process. More on that here.

We are facing increased contact volume that’s the reason you’ve received a delayed response, we’re sincerely sorry for the delay! Please let me know if you have any further questions.

Thank you,
Gayani