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Support Forum Feedback/Bugs Thread


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65 replies

tank666
  • 4873 replies
  • February 3, 2022

@Josh, since FigJam is out of beta, it’s worth renaming the forum category.


Josh
  • Author
  • Former Community Manager
  • 1019 replies
  • February 3, 2022

Oh yeah good call. I’ll work on this with the team today. Thanks!


Gleb
  • Power Member
  • 4708 replies
  • April 5, 2022

This topic probably can be solved and closed: Can you fix superscript?


David_Crouch

I’ve just been through the Learn Design lessions and recorded any errors I found along the way (typos, broken links etc). Where’s the best place to submit these so they can get fixed?


Josh
  • Author
  • Former Community Manager
  • 1019 replies
  • April 13, 2022

Hey David, this is an older resource of ours but you can report any bugs via the following form:

Submit a bug form →


David_Crouch

OK thanks, will do.


Gleb
  • Power Member
  • 4708 replies
  • June 14, 2022

The layout just got very broken! @thudson @Josh


thudson
Figmate
  • Support Engineer
  • 16 replies
  • June 14, 2022

Ah! Thanks for flagging this @Gleb. Should be fixed now.


AFalade
  • 1 reply
  • September 16, 2022

@thudson Hey I need help recovering my Drafts and general access to every file I created. Can you message me directly if possible as this matter is urgent?


Josh
  • Author
  • Former Community Manager
  • 1019 replies
  • September 16, 2022

Hi there, for support related to your account please reach out directly to our support team via the form here or using the in-app help widget:

Billing and account form →

Thanks!


dennsi
  • Active Member
  • 256 replies
  • January 31, 2023

Hey there, it seems I’ve reached my vote limit and cannot vote on topics and ideas (the buttons label changed to “limit” instead of “vote”).
I didn’t realize a vote limit exists here, so how will I be able to vote on future ideas?
Do I have to check my votes in my forum activity page and unvote older closed topics?

Maybe it is a bug? 👀


Gleb
  • Power Member
  • 4708 replies
  • October 11, 2023

something is broken 😃


thudson
Figmate
  • Support Engineer
  • 16 replies
  • October 11, 2023

Fixed! Thanks for flagging @Gleb!


Armin_Rouhanian

Hey there. I was wondering if it is good to have a “vote button” sticky to the header while we are scrolling in one of the “Share an Idea” threads. We can see the title in the header, we can also see the button there, too.

I know there is a shortcut for scrolling to the top, but this is not helping with this case. Voting or removing a vote can be much faster, especially when you want to check if you have already voted or not.

something like this:

image

It’s only for the “Share an idea” topics. I didn’t check the mobile view, we can figure that out, too.


Celine_
Figmate
  • Community Support
  • 3593 replies
  • February 6, 2024

Hey @Armin_Rouhanian , thanks for your feedback!
Unfortunately, we haven’t that type of control over the plugin. I’ll share your feedback to the team.
In the meantime, you can press the “page up” key or shortcut (depending on your keyboard) or click in top date presented in the timeline on the right side of the topic.

About the tagging system, it’s definitely something we can improve. You can already add tags when creating a topic, but also feel free to share any additional insights you have in mind! Thank you 🙂


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