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Question

Prototypes jumping and glitchy

  • May 22, 2024
  • 1 reply
  • 695 views

Alison_Martin

For at least 6 months I’ve noticed prototypes having issues. The text jumps on hover and click. Icons and other components as well. It looks like the prototype was made without consistent alignment. But they were created using auto layout. It’s not just my prototypes, I’ve seen it on colleagues’ as well. It happens with interactions inherited from components as well as interactions added directly in a frame. I’ve switched jobs in this time so I know it isn’t a file, organization, or device issue. I’ve tried moving a very simple prototype into a new file, to confirm that it wasn’t a file size problem.

Nothing seems to help.

Here’s the weirdest part. This problem has persisted all over my prototypes non stop. Until just now. Almost everything stopped jumping for a few minutes, but details were still disappearing. Parts of icons blanking on click and then reappearing, etc. Some elements are still jumping a little. It’s back to jumping now.

What is going on.

1 reply

y_toku
Figmate
  • Community Support
  • 2294 replies
  • May 24, 2024

Hi there,

Could you try the troubleshooting below?

  • Close any Figma tabs you’re not using
  • Browser : Force-quit and open Figma in a new browser window.
  • Desktop App: Force-quit the Figma Desktop app and restart it. If the issue persists, try clearing the cache.

If the issue still continues, could you reach out directly to the support team with a copy of your file: https://help.figma.com/hc/en-us/requests/new?

Please make sure you use the email associated with your Figma account, include links to the file in question, and share access with support-share@figma.com. Don’t worry, inviting us to view your file won’t impact your billing.


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