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Hi everyone,
I'm experiencing a recurring issue with the Figma desktop app on Windows. Every time I open the app, I get a prompt saying there's an update available, and I have to click "Install now" before I can start working.

I've already tried:

  • Reinstalling the app multiple times

  • Choosing both "Install on next launch" and "Install now" options

But the issue still happens every time I launch Figma.
Has anyone else encountered this? Is there a way to fix it so Figma updates just once and doesn’t ask again on every launch?
Thanks in advance!

Hi ​@Nguyen Thi Nhat Linh , thanks for sharing your issue in the community!
This kind of issue is often resolved by clearing the app cache.

Here’s how you can do that on Windows:

  1. Close the Figma desktop app
  2. Open the Start menu, and paste in this, followed by enter: %APPDATA%\Figma
  3. In the window that opens, delete the Desktop and DesktopProfile folders if they exist
  4. Launch the desktop app again

If that doesn’t resolve it, try fully uninstalling the app using an app cleaner or similar tool, clear the cache again, and then reinstall the latest version from the Figma Desktop App downloads page.

 

If the issue continues after these steps, please reach out directly to our support team for further investigation by filling out this form: Submit a bug report

Please share the following in the form:

  1. A full screen recording leading to the issue
  2. Debug logs: Download Figma desktop app debug logs
  3. Network logs: Export network logs

Thank you!

LOL. user experience designers use this to build better designs with accessibility but figma has the worst accessibility to updates on its app its horrible and aggravating.

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