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tried reinstalling, tried both beta and main version, tried clearing cache, tried installing xcode command line tools, tried vpn/proxies, nothing works

im on macbook air m3, macOS 15.4 (24E248)

 

Hey ​@bleach, thank you for taking the time to share all the steps you've already tried! As a possible workaround, could you try accessing Figma through Firefox and see if that helps? Also, if you’re using a proxy, make sure .figma.com is on the allowlist, this might be a potential solution. 

 

Let me know how it goes, thank you! 


Hey ​@bleach, thank you for taking the time to share all the steps you've already tried! As a possible workaround, could you try accessing Figma through Firefox and see if that helps? Also, if you’re using a proxy, make sure .figma.com is on the allowlist, this might be a potential solution. 

 

Let me know how it goes, thank you! 

web version works fine for me in any browser, the problem is the desktop version


Hey! Apologies for the delayed response! Are you still experiencing the issue? If so, I’d be happy to create a support ticket on your behalf so our team can take a closer look.

To help us get started, it would be super helpful if you could share your desktop app debug logs with the team — here's a quick guide on how to do that: Download Figma desktop app debug logs.

Just let me know if you’re still seeing the issue, and we’ll move forward from there. Thanks again for flagging this!


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