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Question

Figma doesnt load on mac

  • April 11, 2025
  • 3 replies
  • 72 views
bleach

tried reinstalling, tried both beta and main version, tried clearing cache, tried installing xcode command line tools, tried vpn/proxies, nothing works

im on macbook air m3, macOS 15.4 (24E248)

 

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3 replies

Gayani_S
Figmate
  • Gayani_S
  • Community Support
  • April 11, 2025

Hey ​@bleach, thank you for taking the time to share all the steps you've already tried! As a possible workaround, could you try accessing Figma through Firefox and see if that helps? Also, if you’re using a proxy, make sure .figma.com is on the allowlist, this might be a potential solution. 

 

Let me know how it goes, thank you! 

bleach
  • bleach
  • Author
  • New Member
  • April 11, 2025

Hey ​@bleach, thank you for taking the time to share all the steps you've already tried! As a possible workaround, could you try accessing Figma through Firefox and see if that helps? Also, if you’re using a proxy, make sure .figma.com is on the allowlist, this might be a potential solution. 

 

Let me know how it goes, thank you! 

web version works fine for me in any browser, the problem is the desktop version

Gayani_S
Figmate
  • Gayani_S
  • Community Support
  • May 19, 2025

Hey! Apologies for the delayed response! Are you still experiencing the issue? If so, I’d be happy to create a support ticket on your behalf so our team can take a closer look.

To help us get started, it would be super helpful if you could share your desktop app debug logs with the team — here's a quick guide on how to do that: Download Figma desktop app debug logs.

Just let me know if you’re still seeing the issue, and we’ll move forward from there. Thanks again for flagging this!

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