Hello,
About a year ago, I applied for Figma Education as a K12 student and have been using it since then. My school does not provide students with email addresses, and when I previously asked about this through community support, I was told that it is possible to apply using a personal email address, and that if my application were rejected, I should reply to the rejection email with a copy of my student ID or similar proof. In the end, my application was approved right away without being rejected, and I’ve been using it ever since.
Earlier, I received an email titled “ Reminder] Re-verify your Figma for Education status by Sept 29th to maintain Pro access”
The email includes a link to re-verify my status, but the form linked there only provides the following options for “What type of institution do you attend or work for?”: “Higher Ed,” “Bootcamp or Online program,” and “High School (if permitted by terms below).” There is no option for K12.
I recall the form being different when I first applied. Has something about the eligibility requirements or the program changed?
Could you please advise me on what I should do?
Thanks
(When I sent it to the contact form, I was told that the Starter and Education plans are not supported, so I am sending it here)