Hello all,
I want to ask, I want to buy an Organization Plan.
I have a question to ask, for example I bought using email A, and I bought 3 seats. Does that mean there are 2 empty seats? and does A have access to add or delete users B and C? like an admin.
And also regarding the license, when I buy this for 1 year does that mean I have to renew it for the next year?
Maybe that’s all for now, thank you for taking the time to answer.
Hi @bafunazair, Thank you for your interest in Organization plan!
In Figma, the type of seat they have determines both their billing status and the actions they can take in files.
It depends on your organization settings, but if you have purchased 3 paid seats and A is the only paid seat member in that organization, then you would have 2 empty seats available.
If you’re an admin, you can see who’s being billed and you can manage that B and C seat type by navigating to the ‘File browser’ > ‘Admin’ > ‘Members’ tab.
For more detailed guidance, you might find the following resources helpful:
Regarding renewing your annual plan, Figma will send reminders at 14 days and five days before the annual subscription is due to renew. This gives organization admins time to adjust the amount of full seats they want to include in their annual subscription.
Please check the details here: Manage billing on the Organization and Enterprise plans
I hope this clarifies things a bit! If there’s anything I missed please don’t hesitate to let us know.
You can also contact our sales team directly here: Contact Us | Figma
Thank you,
I have contacted sales, but there has been no answer until now.
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