Got a pop-up saying 100% memory reached on one figma project. Can I add more files (not pages in the same file) to the same project? How do I proceed? FYI it’s not a paid subscription.
Thanks in advance
Hey there @Nikhil_R_Sannagoudar. Here’s our help article that talks more about memory usage in Figma. https://help.figma.com/hc/en-us/articles/360040528173-Reduce-memory-usage-in-files#100
If it’s at 100% you’ll need to use version history to revert to an older version and then start breaking up the file.
For a paid subscription, say for professional, it says ‘unlimited version history’. So, does that mean we can add as many pages in the same file?
I feel like this is the same problem I am having for two days now. Tech support is not very helpful: slow to respond, not reading my message really, pasting content from the help page. Very disappointing btw.
Not a problem of an account type (I’m on “Professional”) and I hate feedback like “It’s your fault, here’s how you should work with memory limits”.
Pasting my correspondence:
- My file went from being OK to 100% memory used overnight, when I was asleep (last night).
- Reverting through the Version history DOES NOT WORK - same error screen.
- The memory issue vanished magically, but it reverted to some old version from, maybe 3 weeks ago, with no way to bring back a later version (because it DOES NOT WORK)
I did an experiment (latest Chrome browser).
Using the same file that restored itself to a version from who-knows-when:
- I’ve drawn a yellow rectangle
- Saved changes to version history
- Tried restoring a version autosaved minutes earlier
- Got a red screen of death
- From there tried restoring the saved yellow rectangle
- Got a red screen of death again
- Closed the browser tab. Reopened Figma and the file.
- File opened with the yellow rectangle in its place
- So I’ve changed the rectangle to purple and tried restoring to the saved “yellow” version again.
- Got a red screen of death
- Closed the browser tab. Reopened Figma and the file.
- File opened with the purple rectangle in its place.
Is the version history broken for me?
And now it happened on an entirely different file, which isn’t even that layer-heavy!
I was using Find and Replace plugin to change text. This usually takes long minutes, even when changing only a handful of layers, but never crashed the file!What’s going on?!
There were other threads regarding this problem on this forum, so I know others have this issue.
We’re a paid customer and we’ve just lost ~3 weeks of work, plus can’t really proceed until this is fixed.
Maybe @Josh will be able to for-real-help?
#100% of memory used #version history #crashing #restore doesn’t work #problem
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