Support Tickets going ignored for 2+ weeks... @Figma

Hello, recently our company’s account expired due to a lack of funds. We’ve been trying to reactivate the account, with no luck because there’s been no communication from Figma. We have some important deadlines coming up for us. It would be greatly appreciated if anyone from the team could reach out.

Hi there,

I’m sorry for putting you through such an experience; I feel for you. Would you be able to share the ticket ID, title, and the date you reached out to them so we can check internally?