Hi Figma Community,
I’m trying to upgrade my Figma subscription but I haven’t been able to get in touch with the sales team. I’ve emailed and called multiple times with no luck. We desperately need more licenses ASAP and the current plans don’t work for us.
Can anyone help me escalate this?
Thanks,
Hi @angelica_gallardo, thank you for reaching out!
I’m really sorry to hear you’ve had trouble reaching our sales team—thank you for letting me know and for your patience. I’ll do my best to help expedite this for you.
Could you please confirm if you reached out to our sales team using the email address associated with this forum account? If it was a different email, could you share that with me so we can track down your inquiries? Also, I noticed you mentioned calling the sales team; could you please let me know where you found the contact number?
I’ll keep an eye on this for you and do my best to make sure we get you the licenses you need as soon as possible.