Scrolling issue

Ask the community
1

Hello,

I’m accessing a set of Figma prototypes created by a designer at our company (logging in via SSO).

I simply cannot scroll vertically (tried with my account on multiple laptops)… although others in my company dont have this issue… any tips would be appreciated!

Kailash

2

Hey @kailashk,

Sorry to hear this. Is this happening both in browser and using the desktop app? Does doing the following troubleshooting help at all?

  • logging out and back in
  • clearing your browser/desktop app’s cache
  • un-installing and re-installing the desktop app