After the new update my thumbnails became smaller for FigJam files. Do you have any idea about this bug or smth?
Hey @Samir_PRODATA, thanks for flagging this!
We’ll pass this onto our team to investigate.
Hey @Samir_PRODATA, thanks again for flagging!
Our team pushed a fix for this. Please refresh and let us know if you run into any further issues.
Hey everyone!
I’ve noticed that the cover thumbnails in FigJam and Figma, even with the same 16:9 ratio, are now displayed/cut differently compared to before. Has anyone else experienced this issue? Any solutions or workarounds? Thanks for your help!
It is fixed now. Thanks for your consideration
You’re welcome, @Samir_PRODATA!
So happy to hear that it’s fixed on your end!
Hi! Me and me colleagues are experiencing the same issue. I think it occured with the new UI. Do you know how it can be fixed? Thanks!
Hi @Ana_Tenreiro, sorry for the trouble!
It’s likely that you need to update your FigJam thumbnails. We recently updated the aspect ratio to 1920 x 1080 (16:9) for all file types across the file browser and Community.
Hi @dvaliao it seems, even with the new dimensions, the thumbnails still do not properly fit for FigJam files.
Hey @lauren.macurak, sorry to hear this!
Did you update your FigJam thumbnails to 1920 x 1080 (16:9)?
The original topic was a bug back in June, where thumbnails had different sizes depending on the file type. This cause FigJam thumbnails to appear differently in the file browser.
With the recent change on October 3rd, everyone must update their thumbnails to 1920 x 1080 (16:9), since all file types must be updated to these dimensions to appear correctly in the file browser.
Yes even with the new dimensions (1920x1080) fig jam files still aren’t fitting
Thanks for confirming, @lauren.macurak!
Are you able to provide a screenshot of how the thumbnail appears in your file browser as well as a URL link to your FigJam file, so our team can take a closer look?
If so, please include a link to the file in this topic thread, and share edit access with support-share@figma.com.