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File not saving

  • October 27, 2023
  • 3 replies
  • 426 views

Faraz_Ahmad
When i am adding new image into my figma while a wifi sign shows and its tells file is not saving. Internet is fine everting is fine. When i reload that page everything i did after that wifi sign that apears an top right side near share option nothing saved.
![image 1|690x388](upload://lwqX0ubk7PEcXBiFV6FzOpZNKoQ.png)
![image 2|690x388](upload://fzJIuV42Dvmm9JYJ22Ya7U6uBhP.jpg)

Best answer by djv

Hey @Faraz_Ahmad, thanks for reaching out!

We can see that you also wrote to support directly on ticket #838885. Please continue working with our team there.

This topic has been closed for replies.

3 replies

djv
Figmate
  • Community Support
  • Answer
  • October 27, 2023

Hey @Faraz_Ahmad, thanks for reaching out!

We can see that you also wrote to support directly on ticket #838885. Please continue working with our team there.


Hiten1
  • April 19, 2024

hello, im trying to save a frame that i have designed on Figma and selected the prototype device, but when i try to save or export a frame it only saves as the frame and with the select mobile frame though i can view the complete frame and mobile frame present and preview mode


y_toku
Figmate
  • Community Support
  • April 22, 2024

Hi there,

Unfortunately, there is no built-in feature at the moment. However, a feature request for it already exists, and you’re welcome to show your support for it by upvoting!

Thanks,
Toku