Hello - I’m still getting the WebGL not supported error message even after following the instructions in the help article. I have updated my Chrome flags as attached and relaunched Chrome. Would appreciate any help!
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Same is happening here!
No response from support? This issue is happening on MacOS Chrome as well
Could you check the Graphics Feature Status by opening chrome://gpu/? What is the status of WebGL and WebGL2?
Thanks for the response.
- WebGL: Hardware accelerated
- WebGL2: Hardware accelerated
Chrome Version: Version 97.0.4692.99 (Official Build) (x86_64)
OS: macOS Monterey 12.1
Loading a figma file gets Chrome to a non-responsive state, and then shows the error that was posted by the others in this thread.
Does Chrome on MacOS have a “Choose ANGLE graphics backend” flag (chrome://flags/#use-angle)?
Yes there is.
Currently set to Default.
I set it to OpenGL, same result as Default.
I set it to Metal, it can load the document, but the entire Chrome is finicky, so probably not a good option.
This flag has a warning:
Choose the graphics backend for ANGLE. The OpenGL backend is soon to be deprecated on Mac, and may contain driver bugs that are not planned to be fixed. The Metal backend is still experimental, and may contain bugs that are still being worked on. The Metal backend should be more performant, but may still be behind the OpenGL backend until fully released. – Mac
I am facing the same problem. I enabled but still is not working.
I also experienced the same thing, in the browser and in the software.
So far it’s not finished yet
Might be good to know what kind of OS (macOS, Windows, …), Hardware (especially the GPU) you folks use.
Do you face those issues just on macOS? Have you tried another browser (the Figma Desktop App is based on Electron, which is based on Chrome itself)? Do you use the lastest OS and Browser version? How about the incognito tab without any chrome plugins in use?
I’m facing the same problem. Chrome version works fine, but the desktop app won’t open any project.
All my settings are updated according to what is recommended, don’t know what to do.
Why Figma support is not helping at all. Tons of users are complaining about the same thing. I am facing the same issue in chrome everything works fine all settings are as everyone mentioned and WebGL 1 and 2 both are supported by all my browsers. But DESKTOP APP still gives WebGL errors. I have dual Graphics Card Systems i.e. Intell HD Graphics and AMD M330 graphics both have updated drives.
It’s strange that I can run huge games on my pc but a simple Figma app won’t start. Sigh!