Viewers in our team keep getting bumped up into Editor roles without admin changes

Wondering if this is happening to anyone else - incredibly frustrating issue that is causing quite a lot of anxiety with us needing to edit peoples design role daily to ensure that we’re not triggering unnecessary bills. I’ve sent a PSA to the team but no one said they are doing anything out of the ordinary except for their general viewing and that figma is bumping them up and triggering seat charges for no reason.

Would love some guidance on this. Cheers.

I’ve been overcharged because of this bug and have contacted figma directly for help. If anyone else has experienced this and knows a fix please let me know - otherwise, be warned :slight_smile:

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