Missing fonts on Mac

Hi, I have the issue of “Missing fonts” on my Mac book. For example: my designer is using the font “New Spirit - Regular” and because it’s missing in my Mac, I can’t edit the text. I checked my account setting and I already have Local font enabled already.

I also tried to find some online instructions but nothing’s helped. Can someone give me step-by-step on how to fix the issue?

Thank you