Figma Comments not working

Ask the community
1

The comment section is still not working for me after the outage an hour ago. Is it the same for everyone? I asked some fellow designers, they can’t open it either.

8 Likes
2

Same for me

3

I have same situation. Does anyone one is there some coming updates or why it’s happening?

4

Same for me

5

Same on my side, very annoying

6

Same for me

8

Hi, after the maintenance from this morning all the comments that were stored disappeared, and we need it urgently.

Now appears a charging icon and the comments aren’t there.

9

So… will they be back or are they permanently gone?

10
1 Like
11

The incident is now reported to be resolved. https://status.figma.com/
If your comments aren’t working yet, restart Figma.

12

Hi there, my comments have now disappeared. I’ve restarted Figma several times, as well as uninstall and reinstalled the app itself.

1 Like
13

Hey @Emily_Stewart thanks for reporting. Our team is currently looking into this.

14

@Emily_Stewart could you try a reload to see if comments come back for you?

15

hi Josh, tried multiple reloads and installed / reinstalled the app so I’m really not sure what it could be.

16

We just pushed a fix, are you able to try reloading again?
Let me know if you’re still seeing the issue

17

They’ve just come back now, thank you!

1 Like
18

Still not seeing comments correctly. They appear correctly in some mockups but not others.

19

I am not seeing comments. I have tried restarting and it looks like my app is up to date. Is this still being fixed?

20

Hello, in one of my projects comments disappeared between now and 2-3 hours ago. Other projects have comments.

Can we do something about it? :slight_smile:

Edit:

And they’re magically back :open_mouth:

Edit2
But only on the web version :thinking:

1 Like
21

+1