Figma Comments not working

The comment section is still not working for me after the outage an hour ago. Is it the same for everyone? I asked some fellow designers, they can’t open it either.

8 Likes

Same for me

I have same situation. Does anyone one is there some coming updates or why it’s happening?

Same for me

Same on my side, very annoying

Same for me

1 Like

Hi, after the maintenance from this morning all the comments that were stored disappeared, and we need it urgently.

Now appears a charging icon and the comments aren’t there.

So… will they be back or are they permanently gone?

1 Like

The incident is now reported to be resolved. https://status.figma.com/
If your comments aren’t working yet, restart Figma.

Hi there, my comments have now disappeared. I’ve restarted Figma several times, as well as uninstall and reinstalled the app itself.

Hey @Emily_Stewart thanks for reporting. Our team is currently looking into this.

@Emily_Stewart could you try a reload to see if comments come back for you?

hi Josh, tried multiple reloads and installed / reinstalled the app so I’m really not sure what it could be.

We just pushed a fix, are you able to try reloading again?
Let me know if you’re still seeing the issue

They’ve just come back now, thank you!

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Still not seeing comments correctly. They appear correctly in some mockups but not others.

I am not seeing comments. I have tried restarting and it looks like my app is up to date. Is this still being fixed?

Hello, in one of my projects comments disappeared between now and 2-3 hours ago. Other projects have comments.

Can we do something about it? :slight_smile:

Edit:

And they’re magically back :open_mouth:

Edit2
But only on the web version :thinking:

1 Like

+1