Figma Support Forum

Comments stuck in loading state

The Comments feature on Figma desktop app has been stuck in a loading state for the past half hour. I wrote my design review discussion notes using Comments and have a design review with stakeholders later today. Any idea what might be causing this and how to resolve? Thanks~

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Having the exact same issue!

Same here. I tried Figma in-browser as well, it doesn’t work there either.

I am having the same issue today too! I reached out to my team and a few also are having this issue, but others are not. I use the desktop version and checked the web version and both cannot load the comments and I receive an error message

I lost all my comments on all figma files. :weary:

Please see We’re aware of the issue and are actively investigating.

Closing the topic for now and will update the forum via the global banner.