Figma Support Forum

Can't access certain sticker pack

1. Describe the bug/issue you’re running into?
I can’t access the rainbow hand sticker pack in FigJam editor, yet I can see it in the component library menu. The behavior is inconsistent and not what I expected.

2. Are you able to consistently reproduce it? If so what are the steps?

  1. Open the component menu to browse stickers and other assets : see the rainbow hand one
  2. Go back to editor and found out I can’t access it

3. Share a screenshot, recording, console log, link to the file, etc.

4. Is the issue only happening in desktop app or a specific browser , or both?
I happens on my laptop (MacOs app)

5. What OS/version and/or browser/version are you using?
Mac Catalina

1 Like

@Tiffany_Lee thanks for posting! I’ve flagged this as a bug for our team to take a closer look at :grinning_face_with_smiling_eyes:

Hi @Tiffany_Lee, this is expected! The sticker packs are only available in the components menu in FigJam, but they won’t show up in the components menu in Figma design. However, you’ll be able to copy and paste them.

We are moving this topic to the Feedback portion so the team can consider it for the future.

@Tiffany_Lee we’re looking into this more, but need a bit more context :thinking: … can you share a screen recording what happens when you try to use the rainbow stickers?