Figma Support Forum

Allow for guest collaborators

For us, external guests are a priority.

For us, it’s mostly external guests. We use FigJam for brainstorming/feedback sessions with existing customers as well as visioncasting/implementation planning sessions with prospective customers.

This is a deal-breaker to make FigJam a go-to cross-functional collaboration tool. Forcing users to create an account for a 1-time workshop is very frustrating and stunts the ability for adoption across the org.

On the creator/owner side, setting your share setting to “anyone with the link - can edit” and having that not be true also feels very untransparent and an unfortunate practice to see from a design company. I haven’t had a complaint to date, but this one is crossing a nerve - really hope to see this happen!

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Chiming in to agree that this is vital functionality needed for workshop sessions in FigJam. I also work primarily with external guests.

Another interesting bug is that some of my clients’ company security systems affect the account creation process from inbox, resulting in failed account creation.

We attempted to get around this issue by giving them the direct link to our FigJam file (even if it’s view only) and have other editors transcribe for them. However, after failing account creation through email, they are taken to a log-in page (triggering their security) and disabling all inputs. They see this communication as a small toast message in the upper righthand corner, which prevents them from interacting with the login fields.

Our only option was to screenshare one user’s view through zoom and transcribe notes they would type in in chat. Not a great experience, and those external contributors can’t access the file at all.

We’ll have to move our progress into a Miro space in the short term unfortunately.

We use Miro internally a lot for group meetings. Yesterday Miro was down during a workshop and it was an opportunity to try out Figjam with a bigger audience. I’ve quickly created a board and shared a link, but guest participants could not have edit rights. It was really annoying, we wasted time and eventually had to come up with a different solution. I hope you can fix the access rights and allow guests to edit on Figjam.

+1 same here. Our pro subscription with Miro will expire soon, having guest/non-designer/outsider free access feature it’s mandatory for us to.

; )

This guest sign-in feature is essential because many of the people we use to collaborate in our workshops aren’t designers and don’t necessarily want to sign-up for an account. It is forcing us to go back to Miro despite FigJam having a more audience-friendly user interface. Please make this a feature ASAP.

For me it would be internal guests

+1 Absolutely essential functionality for us here also! Highly requested!

Looks like the share menu is a carryover from Figma (still says prototype). You should allow anyone with the link to be able to edit.

Hey Joe,

You should be able to update these permission in the share menu so that anyone with the link can edit:image

Does this not work for you?

This does work now for logged-in users. I was seeing the normal Figma share menu with the option “can view prototypes only”. If anyone has the issue, restart your Figma app.

Might want to consider non-logged users too - for example, asking a CEO to create a basically one-time account for Figma during a design sprint isn’t ideal.

1 Like

Nevermind it’s still broken. If the file is in a Team project, it reverts to the Figma share menu.

Hey Joe,

Looks like this is a bug so our team is going to investigate further.

Any update on this? This seems to be a primary use case that is preventing Teams from organizing files appropriately since everything has to be in Drafts or you have to do one-off editors.

Figma Please Consider -

I 100% agree that Figjam should have an option that allows anyone with the link to be a Figjam contributor.

I know Figjam is free now, when it becomes a paid subscription I think it will be crucial to have the ability to add people to Figjams that are not listed as Figma editors or even view only account holders. To Joe’s point, it is not ideal to ask a CEO to create an account for a one-time or occasional use.

With design thinking, brainstorming, retrospect-type meetings participation is key. I really don’t want the cost of a subscription or even having to create an account to be the thing that stops teams outside of design to participate. The same would be true for customers that we want to invite to sessions. This is something that Mural does really well. For participants that don’t have a Mural account, they are added as participating users using the anonymous user option where each person is assigned an animal rather than using their name. This option allows a last-minute participant to join a session with just a link, No account needed.


This is not an ask for Figma to give away their software for free, rather it is a consideration of how and to whom you charge. I much rather have a higher facilitator cost and remove the friction for outside participants. And on a similar note, this was one of the primary factors to switching to Figma from Sketch and Invision. It was always a battle to get engineering to give up a portion of their budget to pay to view and comment on design files, especially when there is a 7-1 developer to designer ratio.

Summary points

  1. Frictionless inclusion is a key factor to get participation from individuals outside of the design team.

  2. Ideally, the cost for Figjam should be associated with facilitators rather than participants.

6 Likes

Seems like a major bug but with the lack of resolution so far it’s feeling more like a conscious decision. Hopefully, it being one of the most voted and viewed topic gets it addressed sooner than later.

Hi. We are evaluating FigJam more to see if it can replace Miro for our UX design team. We often have brainstorming sessions with large client groups. We have an organization plan with Figma now. It doesn’t appear that we can give edit permissions via a shared link to anonymous client users. Is that right? Will this be possible with future releases? Thanks

5 Likes

+1

We need to invite participants that don’t have a Figma account.

Yes please!! Need the ability to add editors without login. As others have stated, most collaborators only need access for an hour or so, not long term.