Hi,
@Celine_Figma
Account is locked due to late payment for true up. I had been speaking with Figma support about the invoice for a week as we did not needed the true up.
Yesterday, our account got locked and since Monday, when i started to speak with support did not mention oh, your account is locked.
Can you please escalate the case and get our account unlocked. It is really inconvenience for you support to reply once a day and then when a ticket is raised support to say, i am looking at it be patient.
thanks