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Doug_Wickham
Active Member
March 26, 2021

Remove Leaving Figma External Link Warning for anyone without an account/not logged in

  • March 26, 2021
  • 84 replies
  • 10417 views

Im creating a prototype and would like to link to live pages on our site without having the User in the test have to see the “Leaving Figma Warning” page. My concern is that it takes it breaks the illusion of an actual experience.

Is there a way remove this middle page from the experience?

84 replies

tank666
January 26, 2022

Thanks for the detailed information. For my part, I can confirm that this doesn’t appear in the browser (tested Chrome on Windows/Android) and Figma Mobile App. The intermediate screen only appears when you navigate from the Figma Desktop App, which is not critical.

Update
If you have signed in to your Figma account.

UX/UI designer. Figma expert. Creator and developer of plugins and widgets for Figma and FigJam. Check out my resources in Figma Community: figma.com/@tank
Brittanie_Jakubowich
February 1, 2022

But this still happens from a mobile browser, correct? So it’s still an issue in doing user research/testing.

tank666
February 1, 2022

Thanks a lot for your answer. I made a mistake while testing (stayed logged in).

So users who don’t have a Figma account (or opened the prototype in incognito mode) still see this screen.

UX/UI designer. Figma expert. Creator and developer of plugins and widgets for Figma and FigJam. Check out my resources in Figma Community: figma.com/@tank
Henry_Busch1
March 7, 2022

I’m still seeing this intersitial screen as well. When sharing a link to a prototype from the browser, and opening in the browser (logged out user, incognito, etc.) the screen still shows.

djv
Figmate
Community Support
March 8, 2022

Hey @Henry_Busch1,

Are you logged in or out?

As mentioned, you need to be logged in to ensure it doesn’t appear. It is expected for anyone without an account or anyone not logged in to still see the interstitial.

Henry_Busch1
March 9, 2022

I am logged in, but I’m thinking about when we are sharing prototypes with usability testers, who won’t ever need an account with Figma. This interstitial screen can really skew the genuine reaction we would get from testers when they land on an external link.

tunping
April 1, 2022

Hi Josh, my embed still shows the interstitial upon clicking on the links. Is there something that needs to be toggled for this to work? Thanks

Josh
Former Community Manager
April 1, 2022

I think embeds might be a little different here, but I’ll pass this feedback so the team can take a closer look

Kevin_White
April 6, 2022

Yeah, I would like to see a change to this. I am using a Figma prototype for my portfolio and this message is an extra step for them possibly preventing them from wanting to check out my work.

Lauren3
April 28, 2022

My team would also love to see this changed. We use links from Figma to live webpages in user testing. Our user testing participants are not logged in, and the interstitial screen is confusing for them.