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LeooBdt
LeooBdt
April 25, 2021
Solved

Can’t log-in with google

  • April 25, 2021
  • 11 replies
  • 5516 views

Hi,

i can’t log me in the app with google.

  1. I type my mail and password.
  2. I open gmail to agree the authentication (2FA).
  3. I go back to figma app and that’s what happened (see video)

Can someone help please ? 😳

mobile device : iPhone 11pro
iOS version : 14.6 beta 1

    This topic has been closed for replies.
    Best answer by Robert_Bye

    Hey @Sandy2 there’s a support article here, but this should help:

    Go to Settings > Safari > Privacy & Security and disable Block all cookies . If that doesn’t work, try logging in from the Safari app then reopening the Figma app.

    Could you let me know which of those fixes the problem as well?

    11 replies

    LeooBdt
    LeooBdtAuthor
    April 25, 2021

    @Kelsey_Whelan

    Kelsey_Whelan
    Figmate
    Kelsey_Whelan
    Product Manager
    April 27, 2021

    Hi! Sorry about this. I’m checking with the team and will follow up when I have more.

    LeooBdt
    LeooBdtAuthor
    April 27, 2021

    Hi ! thank you !

    LeooBdt
    LeooBdtAuthor
    May 17, 2021

    Hi, any news ?

    Stanislaw_Sarnecki
    Stanislaw_Sarnecki
    January 21, 2022

    I have the same issue on my iPad.

    Sandy2
    Sandy2
    March 8, 2022

    Exactly what happened with me as well.

    Robert_Bye
    Figmate
    Robert_ByeAnswer
    Figmate
    March 21, 2022

    Hey @Sandy2 there’s a support article here, but this should help:

    Go to Settings > Safari > Privacy & Security and disable Block all cookies . If that doesn’t work, try logging in from the Safari app then reopening the Figma app.

    Could you let me know which of those fixes the problem as well?

      Sandy2
      Sandy2
      March 22, 2022

      i have tried logging in from safari, reinstalled the app and it works.

      thanks.

        Shivam_Pandya
        Shivam_Pandya
        July 28, 2023

        Hi, please check this, I had the same problem when I tried on my Android device.
        Only Chrome browser let me log in, the Bing or Samsung browsers gave me this error.

        (I have removed link’s [https:] because it won’t let me post this message.

        WhatsApp Image 2023-07-28 at 10.42.52

        Error 403: disallowed_useragent
        Request details: access_type=online response_type=code redirect_uri=httpswwwfigma.com/finish_google_sso state=j6xMGVNNZxDg1rIoMgBoScQMvutTY/9YmBG5v3mQebkM prompt=select_account client_id=532352704633-6pkces9iboppp465idnovkcqtlsa8j7t.apps.googleusercontentcom scope=wwwgoogleapis.com/auth/userinfo.profile wwwgoogleapis.com/auth/userinfo.email openid

        tank666
        tank666
        July 28, 2023

        Submit bug reports to Bing and Samsung.

        UX/UI designer. Figma expert. Creator and developer of plugins and widgets for Figma and FigJam. Check out my resources in Figma Community: figma.com/@tank
        Show more replies
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