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Hi Figma Team,

Thanks for the new forum! It looks very great, but after just five minutes of using it, I noticed some big UX issues:

  1. Lost Account
    I lost my old account, even if use the same mail, I couldn’t access to it and had to create a new one, which is really annoying. (My old account still exist).

  2. Confusing Topic Creation
    I usually come to the forum to ask questions or suggest features. I was surprised to see that the firsts options are “Question” or “Conversation.” Why is the category hidden after the description? It’s very important! A suggestion isn’t a question or a conversation. Choosing a category first would make things much clearer !

  3. Too Little Content on Screen
    There isn’t enough content visible on the screen. The line height for topics is too big, and on desktop, I can only see about five posts at a time. Previously it was much more compact.

  4. No Voting on Feature Ideas
    Before, we could vote on feature suggestions and easily see what was popular. Now that feature is missing.

Overall, the new design looks nicer, but the user experience feels worse (for my usage). In hope you will continue to bring improvements to the new forum, Matteo.

My account is also lost :(


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