I am logged in, but I’m thinking about when we are sharing prototypes with usability testers, who won’t ever need an account with Figma. This interstitial screen can really skew the genuine reaction we would get from testers when they land on an external link.

Hi Josh, my embed still shows the interstitial upon clicking on the links. Is there something that needs to be toggled for this to work? Thanks

I think embeds might be a little different here, but I’ll pass this feedback so the team can take a closer look

Yeah, I would like to see a change to this. I am using a Figma prototype for my portfolio and this message is an extra step for them possibly preventing them from wanting to check out my work.

My team would also love to see this changed. We use links from Figma to live webpages in user testing. Our user testing participants are not logged in, and the interstitial screen is confusing for them.

Same here: As long as this issue exists it’s not feasible to use a Figma Prototype for user testings with external links. Any chance this will soon be changed or is there a workaround?

It really is a shame that this has not been resolved. It breaks the user testing process, and anyone using figma should be user testing. 😔 😔 😔 😔 😔

We are still dealing with this issue!

Hi. Josh

I am a Japanese UI designer.

I am using the figma prototype for user testing, but many users are confused and leaving at this interstitial screen.

I strongly hope that this screen will be eliminated.

Has it been resolved since then?

Please reply.

Hi, I am dealing with the same problem as the previous folks. This interstitial screen is popping up when clicking the external link, and it is definitely a pain for user testing. Do you have any update to remove it from the experience?

Thanks

HI Josh, I am dealing with this current issue, is there a way to work around the embed code to remove the figma controls from showing on our webpage? Thanks

Hi @Josh I’m seeing them as well. Looking forward to when they do go away.

Thanks

Yes, we have the same issue. We had to build a hacky and time-intensive workaround, mocking up our Figma prototype screen by screen in a Squarespace site so we could have the ability for testers to link into the parts of our site that are in dev environments. Having greater flexibility to go out to external website for non-Figma users would be really great.

I think if it´s not “possible” to remove it, you can add a responsible text block and redirect the user after 5 seconds or something.

Hey Josh! It looks like this problem has not been solved-- our users are getting confused when they are using the prototypes because of this interstitial screen. Can you guys add some kind of toggle to remove this screen for user testing purposes? It does break the testing process and means I have to mock up screens that we already have live.

This is still a big issue for me and my team. It prevents us from easily usability testing our experiences. When can this be fixed? Thank you

Hi there, just as the folks above, I’d love to disable this interstitial screen for usability testing. Is there an update expected on this? Thanks a mill

Hi Everyone, I am still having the same issue. This is an extra step that is annoying the prototype test experience.

Hey @Josh, I’m still getting the interstitial when I follow a link from my prototype in 2 cases: first, if I’m in the browser and logged out of Figma; and second, if I’m in the desktop app.

My participants won’t be logged in to Figma, so the interstitial will still very much interrupt the experience.

The interstitial screen is still there 😕

The interstitial screen is still there, please at least you can put a countdown of 3 seconds or something, showing BIG (in mobile is impossible to see), you’re now leaving Figma. Or make an official plugin that will shorten the url and filter with and algorithm any potencial threat.

I prefer to wait that the algorithm or you manually approves the links than give my clients a bad experience.

I’m experienced the same! For user testing purposes this is adding an extra step for users. I’d love to see an update from Figma removing this 🙂

Still a problem here in June 2023. I need a way to turn off this interstitial that users are leaving Figma for my testing. Very disruptive - users can’t figure out their way around it, they often just stop and don’t continue. I’m trying to link to other pages on my site but it always brings up this warning. Ugh. Get rid of it.

I just ran into this problem testing my first ever Figma prototype. I have users unable to complete a certain task because they are confused by the Figma interstitial page. It is causing users to fumble around, adding wasted minutes to my unmoderated user tests. I would love to see a solution for this.

So I see we’ve just accepted this is a rubbish experience but it’s here to stay? Here in August '23!

Surely if you’re going to keep it at least make it accessible for mobile! …But please just remove it.