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izumiinyaa
izumiinyaa
New Member
September 22, 2024

Plugin cant be interact or clicked after open on latest update

  • September 22, 2024
  • 8 replies
  • 215 views

I got some trouble when opening almost 80% of my plugin, that cant be clicked, interact or do anything but closing the plugin itself, example of that is after i open [webp convertion] plugin, it just open the window, but cant be clicked or interact, and i can only close the plugin.

8 replies

izumiinyaa
izumiinyaaAuthor
New Member
September 28, 2024

more specific is, if i try to use plugin by using [ctrl + /] command, then selecting the plugin using [enter] it doesnt work, but if im navigating using mouse, it works fine.

Teo_Vinagre1
Teo_Vinagre1
New Member
October 2, 2024

I’m having the same issue, if not for your post I wouldn’t realize I could use the plugins normaly when accessing them using the mouse navigation.

djv
Figmate
djv
Community Support
October 3, 2024

Hey @izumiinyaa, thanks for flagging this to us!

Plugin navigation and interactions seem to be working as expected on our end when using keyboard shortcuts and arrows as well as with a mouse. Please also keep in mind that depending on the plugin, creators may have not built-in capabilities to navigate/interact with the plugin using tab, arrows, etc.

To have our team try and reproduce the issue, what OS are you using? And are you using Figma in the browser or the desktop app? Is there also any particular plugins we should use?

Teo_Vinagre1
Teo_Vinagre1
New Member
October 4, 2024

I know you didn’t ask me, but I manage to reproduce the problem.
The issue is that sometimes the plugin windows non respondent when clicked, I can move and close the window, but I can’t interact with the content.
I managed to replicate the problem consistently by panning using the right click and drag. When using the regular panning with the mouse wheel click and drag, the plugins work normally.
Here is A short video. Hope this helps reproduce the bug

I’m using the desktop app on Windows 11 .

    djv
    Figmate
    djv
    Community Support
    October 4, 2024

    Thank you so much, @Teo_Vinagre1!

    We’ll file a bug report with the team so they can investigate and work on a fix.

    Khue_Dinh
    Khue_Dinh
    October 7, 2024

    I have the problem too.

      izumiinyaa
      izumiinyaaAuthor
      New Member
      October 14, 2024

      I think the bug got fixed after the latest UI Update & the A.I. Beta (?), i’m not sure tho. Should I mark this as resolved or not? cz I tried using the shortcut again, and it works.

      izumiinyaa
      izumiinyaaAuthor
      New Member
      October 14, 2024

      yeaaaahhh that thing 😭 i thought it was shortcut bug, cuz it only happend when i open some plugin using ctrl + / rather than click the plugins/assets icon

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