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Mask for thumbnails doesn't work

  • June 24, 2024
  • 3 replies
  • 162 views

Samir_PRODATA

There is one thing that me and my teammates are really mad about😅As you see here the masking is not working well for files with thumbnails.
Screenshot 2024-06-21 at 17.36.20

Best answer by Celine_

Hello @Samir_PRODATA ,
Ohh this looks buggy! Does it happening on browser, desktop app or both?

As a workaround, can you try to clear out the cache to see if that helps? Here’s an article how to clear the Figma desktop app cache. And please also try to force quit and re-open Figma.

Let me know if it helps!

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3 replies

Celine_
Figmate
  • Community Support
  • Answer
  • June 24, 2024

Hello @Samir_PRODATA ,
Ohh this looks buggy! Does it happening on browser, desktop app or both?

As a workaround, can you try to clear out the cache to see if that helps? Here’s an article how to clear the Figma desktop app cache. And please also try to force quit and re-open Figma.

Let me know if it helps!


Samir_PRODATA
  • Author
  • New Member
  • June 25, 2024

Ohhh dear @Celine_Figma ,

Thanks a lot. It was only for desktop app. I cleared the cache and it worked ❤️


Celine_
Figmate
  • Community Support
  • June 25, 2024

Yeah! Glad to hear it’s working now. Thanks for letting me know 😊