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Vinny_Custodio
Vinny_Custodio
April 26, 2021
Question

Interactive components glitching for people without fonts installed

  • April 26, 2021
  • 38 replies
  • 4245 views

Hi everyone, I recently had a problem with interactive animated components when user testing them, since our users didn’t have the custom fonts installed on their machines the animations ended up glitching.

I “fixed it” by sending the fonts for them to install.

Since this is not normal behaviour with this feature, I’d like to report this as a bug if possible.

Thanks a lot, loving the feature btw.

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    38 replies

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    Eduardo_H
    Eduardo_H
    May 14, 2021

    At least on my end I keep having the same issue 😕

    Camilo_Bolivar
    Camilo_Bolivar
    May 14, 2021

    The problem persists

    RPReplay_Final1620521611

      alexf
      alexf
      New Participant
      May 17, 2021

      The issue still persists. Like some others, we use FontAwesome for all our icons. We can’t share prototypes with the rest of the business anymore as they look broken. It’s only on components with interactions. The font works fine until you interact.

        Camilo_Bolivar
        Camilo_Bolivar
        May 20, 2021

        The problem remains in the ios mirror app, when is it fixed? I need to submit a prototype but it keeps animating badly

        Andrew_Heine
        Figmate
        Andrew_Heine
        Figmate
        May 22, 2021

        Thanks everyone—if the font is only local to your computer, we won’t be able to calculate all the different states for other users. We are incrementally adding ways for this to work in more cases. Sorry for the trouble, and thank you for the feedback! Especially useful to hear about the font-awesome use case.

          Camilo_Bolivar
          Camilo_Bolivar
          May 22, 2021

          Fonts in interactive components were working perfectly before starting May!!

            Eduardo_H
            Eduardo_H
            May 24, 2021

            Hello @Andrew_Heine, as @Camilo_Bolivar mentions this was not an issue when the beta for interactive components was released. If this changed due to performance —or other— reasons, is this what we should expect from the final release? Thanks!

              Meganne
              Meganne
              May 26, 2021

              I’m finding this is still happening; hopefully this will be fixed soon because many of my files prior to two or so weeks ago were working great. Now I am going back and finding work arounds for the issue (like outlining fonts, etc), but if this is fixed that would be awesome.

              Vinny_Custodio
              Vinny_CustodioAuthor
              June 15, 2021

              Is this going to change on the final release? I work on an agency so sharing fonts with every client is not super doable, Would be nice to know if doing these is reliable in the long term.

              Jairo
              Jairo
              June 16, 2021

              Hello, this still happening.

              I find it only in interactive components via variants.
              I use a local font installed on my computer and once you are on the prototype view on another computer, once you trigger any hovering effect, appears a message that says “some mising fonts were replaced”.

              Also installing the font on the secondary computer (the one that had not the font installed) doesn’t solve the problem.

              We have to disable interactions for now, and it is a bit of a shame as the Interactive components thing is a life changer in many levels!

              Please fix this :3

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