Figma educational plan not applying to this account

Recently, our educational center asked us to migrate our work from corporate accounts to our personal accounts while they carried out a series of maintenance tasks.

I have tried to fill out the form to apply for the Figma education plan to use it for class assignments, but when I access the page, it automatically shows the page that it has been successfully completed. However, when I subsequently access Figma, I am still on the free plan. Additionally, when I try to create more than one mode in the variables, the plans window pops up.

It seems like it is stuck in a loop and I can’t fix it.