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Matt_Andrade
Matt_Andrade
April 29, 2021
Question

Can't edit FigJam that I have edit permissions on

  • April 29, 2021
  • 49 replies
  • 9672 views

1. Describe the bug/issue you’re running into?
I have been granted permissions to edit, both from the team I belong to and specifically for my account. I am not able to edit, I’m stuck in view-only mode. All of my team members can edit.

This issue is the same in-browser and in the desktop app.

2. Are you able to consistently reproduce it? If so what are the steps?
Go to the file: https://www.figma.com/file/pJPdWYHhzUFZNBBjSKsJMI/Brand-Refresh-Component-Update?node-id=0%3A1

Be signed in as me: [email redacted]
Attempt to edit.

3. Share a screenshot, recording, console log, link to the file, etc.

Evernote

4. Is the issue only happening in desktop app or a specific browser , or both?
Both

5. What OS/version and/or browser/version are you using?
macOS Catalina 10.15.7

    This topic has been closed for replies.

    49 replies

    Show previous replies
    Khoa_Nguy_n
    Khoa_Nguy_n
    September 16, 2021

    I’m experience the same.

    Nayana_Premarajan
    Nayana_Premarajan
    September 21, 2021

    Hi there, I am facing the same issue as well. Is this a bug or am I doing something wrong in here?

    Michael_Sanders
    Michael_Sanders
    September 24, 2021

    I’m having the same bug. Despite having edit permission, I’m stuck in “view-only” mode.

    Reyshma
    Reyshma
    September 29, 2021

    Im having the same bug too

    Abdelrahman_Gemei
    Abdelrahman_Gemei
    October 3, 2021

    I’m facing the same issue. Permissions show that I can edit but it keeps opening in view mode.

    Dharanidharan_P
    Dharanidharan_P
    October 4, 2021

    I’m facing the same issue.

    image

    Could anyone help me to resolve this issue?

    Nico4
    Nico4
    October 19, 2021

    Same bug here

    Pedro_Pedruzzi
    Pedro_Pedruzzi
    October 19, 2021

    This bug is so annoying. @Josh could you at least provide steps for a workaround?

    midorichan
    midorichan
    October 19, 2021

    Hey FigTeam!
    🙋🏼‍♀️ Just wanted to raise my hand over here regarding the nasty view-only bug.
    I’ve run into the same issue (got locked out of a FigJam Empathy Map I was working on) and I was the author and the only editor ⏤pls help 😊

    Thank you!

    Charles_Wijaya
    Charles_Wijaya
    October 26, 2021

    I have the same bug. Please fix soon

    Show more replies
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