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Hotari
January 26, 2024
Question

Why connectors are distorted?

  • January 26, 2024
  • 2 replies
  • 245 views

I tried to create a diagram with FigJam.
Then connectors became crooked after added labels.

image

The problem doesn’t happen when 2 shapes and 1 connector.
I think the number of connectors and complexity can matter.

How can I avoid the problem?

This topic has been closed for replies.

2 replies

Celine_
Figmate
Celine_
Community Support
January 29, 2024

Hey Hotari!
Thanks for flagging this! This looks buggy, but I can’t replicate on my end 🤔
Is it happening on browser, desktop app or both? Can you try to refresh your tab, and try to add once again the labels?

Capture d’écran 2024-01-29 à 12.27.23

If this doesn’t help, please reach out directly to the support with a quick video recording and a copy of your file here.

This will help us to replicate on our end. Be sure to use the email associated with your Figma account, a link to the file, and share the file with support-share@figma.com (with edit access), so they can take a closer look. Thank you!

HotariAuthor
February 14, 2024

I’m sorry for the late reply.

This happens on both the browser and desktop app.

reproduce

I submitted a request to the support.

Thank you!

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