When I am trying to visit my project in figma, The following message I see: This file may have been deleted, moved, or made unavailable. I check the draft and nothing I got

Hey @Hamza_Zamel, apologies for the delayed response!

Can you share the URL with me? I can help investigating.

Can you also check if you can find your file under the deleted tab?
If the file has been accidentally deleted. To view your deleted files:

1. Click on Drafts in the file browser.
2. Select the Deleted tab.

If a file’s original project still exists, anyone with can edit access can restore a file.
To restore a file:

1. Locate the file you want to restore on the Deleted tab.
2. Right-click on the file and select Restore.

You can find more information in our Help Center article: Restore deleted files.

Hi Gayani,

I check the draft and deleted tap, but nothing there

This is my project URL : https://www.figma.com/design/i1K7w9L9PQUiJzDDRZ8hBC/OVO-Customer

Please This issue is urgent and I need to restore my project ASAP.

Thank you for your support,

Hey @Hamza_Zamel, thanks for providing the additional information!

I can see that the file was located in the Team names “unsplash” and the team got deleted on the 2024-09-08. Please contact the team owner ‘Montaser T.’ and ask them to restore the team.

Please note: The owner or admin of a team will have 28 days from deletion to restore the deleted team. Once the 28 days has passed, the team’s files and projects will be permanently deleted. This action cannot be undone.

You can send them this Help Center article if they need help restoring it: Restore a deleted team