Skip to main content

Hello, I have a question about the fees that are incurred during file ownership transfers.


● Question

I tested transferring ownership of files from a “free account” to a “paid account”, but the “paid account” has a new monthly charge.

However, I do not want to make any more mistakes in testing again,

Can you please tell me the correct official “how to transfer ownership without incurring extra charges”?


● Accounts I use, 2 types in total

A, a free account for personal use.

B, paid account for company use. (professional plan, annual subscription already paid)


● Operation performed this time



  1. Create a test file for the free account.

  2. Send the file to a paid account for sharing with “read-only” permissions.

  3. Accept file invitations with a paid account.

  4. On the free account, change the paid account’s permissions to “Owner”.

  5. The free account automatically switches to “Editor” by the operation in #4 above.

  6. On the free account, move the above file to “Draft”.

  7. On the paid account, move the received file to the “Team Project with Pro Plan Paid”.

  8. Over


I suspect that perhaps i moved the file to a “paid team project” while the account that became the editor remained in place, thus incurring a new charge.

Hi there,


Our apology if you notice unexpected charge. You can always reach out to our support team if you have any questions around billing.


This is the guide to transfer ownership: https://help.figma.com/hc/en-us/articles/360039481134-Change-the-owner-of-a-team. If you have further questions, please feel free to let us know!


Thanks,

Toku


Reply