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memo_Ma
December 24, 2024
Question

The plugins and AI are not visible

  • December 24, 2024
  • 2 replies
  • 228 views

The Figma AI was there, but it has disappeared. Also, after the update, the plugins are not showing up in the toolbar.

This topic has been closed for replies.

2 replies

ksn
Figmate
Community Support
December 26, 2024

@memo_Ma - do you by chance have a second Figma account? That may be why you’re having trouble.

Also, can you send a screenshot of your desktop app that includes the toolbar? There should still be a “plugin” option at the top.

If you’re using Figma on the web, you should also see the option still – maybe you’ve only recently switched to our new UI, and that’s causing some confusion.
screenshot provided below:

chunhyungjoon
December 27, 2024

I’m in the same situation. Previously, the AI button was visible, and I was able to work with AI as shown in the image below, but after the update yesterday, the AI button is not visible. I have given all permissions for AI features in the Admin settings, what else should I do? I can’t continue the work I was doing before.