Looks like all services are ok https://status.figma.com/ but maybe try again later

Also don’t use .fig files for backups, they are not a reliable backup solution.

I’ve been using local save for backups. I’ve just realized that it might not be a reliable method 🤔

Hi Mehrnaz_Shahabizade, sorry to hear you’re having trouble for importing!

As Gleb said, we’re not aware of any recent service disruptions.

If you are still running into issues:

• Does the issue happen in both: the browser (Chrome, Firefox etc) and desktop app version of Figma?


• If you have more than one browser on your laptop, can you confirm this happens via all of them?
  
  I would recommend you first to clear out the cache in the browser and the desktop app by following these steps here to see if it helps: https://help.figma.com/hc/en-us/articles/360040328553-Can-I-work-offline-with-Figma-#clear-data

If this still doesn’t help, I suggest you to reach out directly to the support team with a copy of your file, so they can try to replicate (by importing the Figma design file) to investigate further the issue: https://help.figma.com/hc/en-us/requests/new

Thank you