I have a Pro account, and A file that’s been shared with me now says my access is restricted, even though up until now I had full editing permission
Question
Restricted account
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Hey @ed123 , welcome to the community! This usually happens because you have a viewer-restricted role on the team where the file is located. The viewer restricted role overrides all other permissions. To edit any files, your role will need to be upgraded to ‘full’. As a first workaround, I’d recommend you to check with the owner of the team.
If this doesn’t help, please reach out to the support by filling this form: here
Be sure to use your Figma email account, and the link of the file. The support team can locate the file and check permission rights. Thank you!
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