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Hello,


I was the owner of an account but created a new account under new one for school. I transfered ownership of Team project folder from my old account to another before I deleted the old account. However, after I deleted the old account I am no longer able to access the Team project folder even though I transferred ownership. Is it possible to recover these files to my new account? Thank you.

Hi there,


Thanks for reaching out. I noticed that you’ve been in contact with our support team and that the case was auto-closed. I’ve reopened the case for follow-up, so someone from the support team will get in touch with you shortly.


Thanks for your patience.

Toku

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