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Naif1
Naif1
September 25, 2024
Question

Publishing doing nothing

  • September 25, 2024
  • 1 reply
  • 55 views

I Publish my library, and everything works as intended, the toasts “assembling” and “publishing” appears, all is allright. After it finishes, simply nothing happens. Nothing got published, the publish button is still active, and the previous publish did nothing really.

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1 reply

Figmate
Junko3
Figmate
September 26, 2024

Hi @Naif1, Thank you for getting in touch about this issue. Sorry to hear that you’re experiencing trouble.

To kick off the troubleshooting, could you please try clearing the cache?

Whether you’re using Figma in your browser or the desktop app, this can often resolve unexpected issues. If you need step-by-step instructions to clear the Figma desktop app cache you can refer to our Help Center at Clear the Figma desktop app cache

If that doesn’t do the trick, the next step would be to get in touch with our support team. You can reach out to them directly using this form: https://help.figma.com/hc/en-us/requests/new?
When you contact support, please include the following information to help them assist you:

  • The email associated with your Figma account
  • A recording or screenshots of the issue, making sure to capture the entire Figma screen
  • The URL of the library file that’s causing problems, and please add support-share@figma.com as an editor to the file (don’t worry, this won’t affect your billing)

Your understanding and cooperation are much appreciated.
Thanks again for reaching out!

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