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Lucas_Keown
Lucas_Keown
Apr 25, 2022 9:18 PM UTC
Question

Prototype White Screen Bug

Having an issue opening prototype preview in browser - prototype is just showing as a white screen. It opens in the iOS mirror app, but in browser I’m just getting a white screen where my prototype should be. I’ve tried clearing cache, logging in and out, and using a different browser (tried both Chrome and Firefox).

Anyone else having this issue?

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    5 replies

    Carlos_Soares
    Carlos_Soares
    Apr 27, 2022 2:45 PM UTC

    I have a blank screen in android mirror app.

    Giovanni_Polhuijs
    Giovanni_Polhuijs
    Oct 19, 2022 6:12 AM UTC

    When I check my prototype. It looks all good, but when I go further in this prototype the screen started lagging and is while loading (I guess) showing a white screen. My project is pretty big, I have tap interaction between every page and I use after delay in my project. Does someone know a solution for this problem?

    JTang
    Nov 9, 2023 3:10 AM UTC

    Also having this issue, but when loading a prototype on Figma Mirror on mobile

    djv
    Figmate
    djv
    Community Support
    Nov 9, 2023 10:48 PM UTC

    Hey there, sorry to hear you’re having trouble with the mobile app!

    Please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

    Be sure to use your Figma account email, include a link to the file, and share it with support-share@figma.com so they can take a closer look.

    Mamdouh Morad
    Mamdouh Morad
    New Member
    Jan 29, 2025 5:32 PM UTC

    I had the same issue and i figured that it happens when layers are not ordered correctly ( on the left side bar of frames/pages/layers )

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