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Lucas_Keown
Lucas_Keown
April 25, 2022
Question

Prototype White Screen Bug

  • April 25, 2022
  • 5 replies
  • 2955 views

Having an issue opening prototype preview in browser - prototype is just showing as a white screen. It opens in the iOS mirror app, but in browser I’m just getting a white screen where my prototype should be. I’ve tried clearing cache, logging in and out, and using a different browser (tried both Chrome and Firefox).

Anyone else having this issue?

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    5 replies

    Carlos_Soares
    Carlos_Soares
    April 27, 2022

    I have a blank screen in android mirror app.

    Giovanni_Polhuijs
    Giovanni_Polhuijs
    October 19, 2022

    When I check my prototype. It looks all good, but when I go further in this prototype the screen started lagging and is while loading (I guess) showing a white screen. My project is pretty big, I have tap interaction between every page and I use after delay in my project. Does someone know a solution for this problem?

    JTang
    November 9, 2023

    Also having this issue, but when loading a prototype on Figma Mirror on mobile

    djv
    Figmate
    djv
    Community Support
    November 9, 2023

    Hey there, sorry to hear you’re having trouble with the mobile app!

    Please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

    Be sure to use your Figma account email, include a link to the file, and share it with support-share@figma.com so they can take a closer look.

    Mamdouh Morad
    Mamdouh Morad
    New Member
    January 29, 2025

    I had the same issue and i figured that it happens when layers are not ordered correctly ( on the left side bar of frames/pages/layers )

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