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Ginu
Ginu
September 11, 2024
Question

Prototype issue with Redmi 14 Civi

  • September 11, 2024
  • 1 reply
  • 89 views

Figma prototype link is not loading properly in my Redmi 14 Civi device. Most of the layers are not visible in the prototype. But it is working in desktop. It was working properly in my old device (Redmi note 9 pro). Can someone suggest a solution for this?

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1 reply

Gayani_S
Figmate
Gayani_S
Community Support
September 12, 2024

Hey @Ginu, thank you for reaching out!

Can you please confirm if you’re using the Figma mobile app or the mobile browser and are you trying to view the prototype in the presentation view or the mirror view?

You can check out our Help Center article: View prototypes on a mobile device. We’ve listed some troubleshooting steps for the Figma mobile app: https://help.figma.com/hc/en-us/articles/360040321093-View-prototypes-on-a-mobile-device#01H8HX3B1R65B23KX624SGNG90.

Thanks in advance!

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