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Hello. I’m trying to send a copy of a project from my educational account to a professional account. But somehow the button “Send” is disabled. Why?

Hello @Viktoryia_Daniliuk, Thank you for reaching out. Sorry to hear that you encountered this issue.


I’ve tried looking into this to understand why, but unfortunately I haven’t found any relevant documentation so far.


However, there are a few methods you can use to move your files to different projects and teams. In the meantime, please feel free to consider utilizing these methods. For a comprehensive guide on this, please refer to our Help Center:



Hope it helps. Please let us know if I overlooked anything.

Thank you once again for reaching out!


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